Data Protection Policy

c78bd's Privacy Policy

Your personal information is completely safe with us. This policy clearly describes how c78bd collects, uses, and protects your information.

This privacy policy applies to users of the c78bd website. By using the site, you are considered to have accepted the terms of this policy.

1. Introduction & Applicability

c78bd is an online entertainment and betting platform operated for users in Bangladesh. We believe that protecting the privacy of your personal information is our fundamental responsibility. This privacy policy ("Policy") describes what information c78bd collects, how it is stored and used, and what steps we take to protect your information.

This policy applies to the c78bd website, mobile version, and all related services. When you create an account, log in, or use any service on our site, the terms of this policy automatically come into effect.

2. Information We Collect

2.1 Information You Provide Directly

When you register with c78bd or use any service, you may directly provide the following information:

  • Full name and date of birth
  • Mobile number and email address
  • National identity card or other identity document details (for identity verification)
  • Payment information (bKash, Nagad, or Rocket account numbers)
  • Information you share when contacting our support team

2.2 Automatically Collected Information

When you use c78bd, certain information may be collected automatically:

  • IP address and device information (operating system, browser type)
  • Login times, page visit history, and session information
  • Information collected through cookies and similar tracking technologies
  • Transaction history and betting activity records

2.3 Information Received from Third Parties

We may sometimes receive information from trusted third-party service providers as part of identity verification, fraud prevention, or responsible gaming programs. Information collected in this way is used only for legitimate purposes.

3. Purpose of Using Your Information

c78bd uses your information for the following purposes:

  • Account management: For creating accounts, verifying identity, and securing logins.
  • Financial transactions: For processing deposit and withdrawal requests via bKash, Nagad, or Rocket.
  • Customer service: For answering your questions and resolving issues.
  • Security and fraud prevention: For detecting account misuse and suspicious activity.
  • Responsible gaming: For monitoring playing habits to ensure the well-being of users.
  • Legal compliance: For complying with applicable laws and regulations.
  • Service improvement: For statistical analysis to improve the user experience.
c78bd never sells your personal information to third parties for commercial purposes.

4. Information Sharing & Disclosure

c78bd places great importance on the privacy of your information. Information may be shared with third parties only in the following limited circumstances:

4.1 Service Providers

We may share necessary information with trusted service providers that help us operate our services — such as payment processors (bKash, Nagad, Rocket), identity verification agencies, and technology infrastructure providers. These parties are bound to use the information only for specified purposes.

4.2 Legal Requirements

Information may be disclosed to comply with court orders, lawful requests from government authorities, or legal obligations. In such cases, we endeavor to disclose as little information as possible.

4.3 Fraud and Crime Prevention

In cases of serious fraud, money laundering, or other illegal activity, information may be shared with the relevant authorities.

5. Data Security Measures

c78bd takes industry-standard technical and organizational measures to protect your information:

  • SSL Encryption: All data transfers are encrypted using SSL/TLS technology to prevent third parties from intercepting your information.
  • Secure Servers: Your information is stored on servers protected by modern firewalls and access controls.
  • Restricted Access: Only authorized personnel have access to your information, and they are bound by confidentiality obligations.
  • Regular Security Audits: We conduct regular security audits to identify potential vulnerabilities.
  • Password Hashing: Your password is never stored in plain text — industry-standard hashing algorithms are used.

However, no method on the internet is 100% secure. We therefore ask you to keep your password private, avoid logging in from unfamiliar devices, and immediately notify our support team if you notice any suspicious activity.

6. Cookies & Tracking Technologies

c78bd uses cookies and similar technologies to improve the user experience and ensure the functionality of the site.

6.1 Types of Cookies

  • Essential Cookies: Essential for maintaining login sessions and security. The site cannot function properly without these.
  • Functional Cookies: Used to remember your preferences (language, layout).
  • Analytics Cookies: Collect anonymous statistics to understand which parts of the site are most used.

6.2 Cookie Controls

You can reject or delete cookies by changing your browser settings. However, disabling essential cookies may cause some site services to not work properly.

7. Data Retention Period

c78bd retains your information only for as long as necessary. Generally:

  • Information for active accounts is retained for as long as the account remains active.
  • Even after an account is closed, information may be retained for a specified period for legal obligations or dispute resolution purposes.
  • Financial transaction records are retained for the period required under applicable law.
  • After the specified period, information is securely deleted or anonymized.

Your Rights & Options

As a registered user of c78bd, you have the following rights regarding your own information:

Right to Access

You may request a copy of the personal information we hold about you.

Right to Correction

If your information is incorrect or incomplete, you may request that it be corrected.

Right to Deletion

In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations exist.

Right to Object to Processing

You may object to marketing communications or certain types of data processing.

To exercise these rights, please contact our support team. We will respond to your request as quickly as possible.

9. Privacy of Minors

c78bd is for users aged 21 and above only. We do not knowingly collect information from any minor. If it comes to our attention that a minor has created an account, we immediately take steps to close that account and delete the associated information.

If you believe that a minor is using our platform, please notify our support team.

10. External Links & Third-Party Sites

The c78bd website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We recommend reading their own privacy policies before visiting any third-party site.

11. Right to Amend This Policy

c78bd reserves the right to change or update this privacy policy as needed. For significant changes, we will notify you by email or through a notice on the site. Continuing to use the site after a change is made will be considered acceptance of the new policy. We therefore recommend revisiting this page regularly.

Contact Us

If you have any questions, comments, or requests about this privacy policy, please contact the c78bd support team. We are available 24/7 to assist you.

Live Chat

Speak directly with our support team — 24 hours a day, 7 days a week, in Bengali and English.

c78bd is operated for users aged 21 and above only. Please play responsibly.